Privacy Policy

At Woodwhistle Toys, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains our practices regarding the collection, use, and safeguarding of your information when you visit our website, inquire about custom wooden keepsakes, or interact with our workshop.

By using our website, you agree to the collection and use of information in accordance with this policy. We use simple, clear language to ensure you understand exactly how your data is handled.

We only collect information that is necessary to provide you with our services and improve your experience with our workshop. This may include:

• Contact Information: Your name, email address, phone number, and shipping address when you place an order or contact us.
• Order Details: Specific notes, references, and preferences provided when commissioning a custom marionette or wooden toy.
• Usage Data: Basic, anonymous data about how you navigate our website, which helps us improve our digital presence.

Your information is primarily used to fulfill your requests and maintain a high standard of customer service. Specifically, we use your data to:

• Process, craft, and deliver your wooden toys and marionettes.
• Communicate directly with you regarding your custom orders, shipping updates, or inquiries.
• Maintain internal workshop records for warranty and heritage repairs.
• Enhance the functionality and user experience of our website.

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information with our trusted partners.

We adopt appropriate data collection, storage, and processing practices, as well as security measures, to protect against unauthorized access, alteration, disclosure, or destruction of your personal information and transaction data stored on our site.

While no digital transmission is entirely secure, we strive to use commercially acceptable means to protect your personal data in accordance with modern standards.

If you have any questions about this Privacy Policy, the practices of our workshop, or your dealings with this site, please contact us. We are happy to clarify any concerns you might have.